Items That Can't Be Returned
There are some items purchased from Your Better Side Boutique that you can't return. Among them are digital items, cards, and products that are unsafe for return. Devices are also non-returnable more than 30 days after delivery.
- If an item purchased from Your Better Side Boutique is returnable, you're eligible to initiate a return request in Your Account.
- To get a refund or a replacement for a damaged, defective, or broken item, go to Your Account.
Non-returnable Items
Hazardous Material
- Items classified as hazardous materials
- Items that use flammable liquids or gases
Note: Contact the manufacturer directly for service, Warranty, return, and refund information. Their contact information should be in the product manual or on the packaging for the item.
Devices
- Computer laptops, desktops, and Kindles more than 30 days after delivery. Access our Return Policy.
Digital
- Downloadable software products
- Open software
- Online subscriptions after you accessed them
Cards
- Gift cards (except as required by law)
- Prepaid game cards (for example, World of Warcraft, Xbox 360 Live, Wii Points)
Others
- Any product missing the serial number or UPC
- Items with special shipping restrictions
- Some jewelry orders
- Some health and personal care orders
- Customized Products